FAQ

FAQ

Common questions.

What does Research Use Only mean?

Zynavyr products are sold solely for laboratory research purposes and are not intended for human or veterinary use.

Where are COAs posted?

Lot-specific records are published in Verify a COA after the applicable lot has been received and testing is finalized.

Are the products independently tested?

Our quality workflow includes independent analytical testing. Actual results and methods are disclosed with the applicable lot documentation when available.

Do you publish purity percentages before testing?

No. We publish a numerical result only when it belongs to a documented result for the applicable lot.

Where do you ship?

Zynavyr Research currently fulfills orders within the United States. Available shipping services and delivery estimates are displayed at checkout.

Can delivered research materials be returned?

Delivered research materials are generally not eligible for restocking because chain of custody and product integrity cannot be verified after delivery. See Returns & Refunds for verified damage or fulfillment errors.